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GUIDE TO PAYMENT OF SMARTPIT AT COMBINI 2024 (FAMILY MART & LAWSON)

CTS

Nguyen Quoc Thao

2023.11.01

読了時間 5分
GUIDE TO PAYMENT OF SMARTPIT AT COMBINI 2024 (FAMILY MART & LAWSON)

 

Official Convenience Store Payment Guide

Guide to Payment of Smart Pit at Combini (FamilyMart & Lawson)

Step-by-step instructions for paying your monthly telecommunications bills via Smart Pit terminals at FamilyMart (FamiPort) and Lawson (Loppi) nationwide.

Have your 13-digit Smart Pit Number ready
Pay at cashier within 30 minutes of printing slip
Keep the stamped receipt after payment

Smart Pit Payment at FamilyMart

7 Steps
1

Select the Top-Right Icon on FamiPort

On the home screen of the FamilyMart FamiPort terminal, tap the top-right button as shown below.

Tip for Language: You can switch the display language by tapping the "LANGUAGE" button in the upper right. Smart Pit supports 6 languages including Japanese, English, Chinese, Korean, Portuguese, and Russian.
FamilyMart FamiPort Home Screen Step 1
2

Select "Smart Pit" (スマートピット)

Locate and tap the "Smart Pit" service option on the payment menu screen.

Select Smart Pit Option Step 2
3

Press "Next" (次へ)

Read the terms and instructions on screen, then tap "Next" (次へ) to proceed.

Press Next Step 3
4

Confirm and Proceed

Tap "Confirm" (確認) to open the number entry screen.

Confirm on FamiPort Step 4
5

Enter Your 13-Digit Smart Pit Number

Input the exact 13-digit Smart Pit number provided by C.T.S, then press "OK".

Enter 13-digit Smart Pit number Step 5

Your unpaid bills will appear on screen. Touch the checkbox next to your bill to select it, then press "OK" to proceed.

Select bills to pay Step 5
6

Verify Amount & Print Bill Slip

Double-check the bill amount and payment details shown on screen, then press "OK" to print the receipt slip.

Confirm and print bill slip Step 6
7

Pay at Cashier Counter

Take the printed payment slip from the terminal tray directly to the FamilyMart cashier counter and complete your cash payment.

Note on Expiration: The printed slip is valid for 30 minutes. If it expires before paying, please repeat from Step 1 to print a new slip.
Take printed slip to cashier Step 7
FamilyMart Payment Complete! Retain your stamped receipt for record verification.
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Smart Pit Payment at Lawson (Loppi)

7 Steps
1

Select “各種番号をお持ちの方” on Loppi Screen

Find the blue Loppi terminal inside Lawson. On the touch screen, tap the button labeled “各種番号をお持ちの方” (Those who have various numbers).

Lawson Loppi Screen Step 1
2

Enter 13-Digit Smart Pit Number

Key in your 13-digit Smart Pit number using the numeric keypad on screen.

Enter 13 digit number on Loppi Step 2
3

Press [ ▶︎ 次へ ] to Proceed

After verifying that your 13-digit number is correct, press the orange [ ▶︎ 次へ ] ("Next") button in the bottom right corner.

Press Next button Step 3
4

Select "スマートピットお支払い"

Tap "スマートピットお支払い" (Smart Pit Payment) from the service selection options.

Select Smart Pit Payment on Loppi Step 4
5

Select the Displayed Bill

Tap on your outstanding bill item shown on screen to confirm you wish to settle this payment.

Select bill item Step 5
6

Press [◯ 確定する] to Print Slip

Confirm the payable amount, then press the green [◯ 確定する] ("Confirm") button. The Loppi terminal will issue your payment slip.

Confirm and print Loppi slip Step 6
7

Present Slip at Cashier & Pay

Collect the issued ticket from the bottom slot of the Loppi machine and bring it to the Lawson checkout cashier to pay in cash.

Important Reminder: Printed slips expire in 30 minutes. Always ensure payment is completed promptly.
Present slip at Lawson cashier Step 7
Lawson Payment Complete! Keep your payment receipt slip for your records.

Frequently Asked Questions

Where can I find my 13-digit Smart Pit number? +
Your 13-digit Smart Pit number is sent directly to your registered email or messaging channel (WhatsApp/Messenger) by C.T.S support when monthly payment is due.
What should I do if the printed payment ticket expires? +
If 30 minutes have elapsed, the cashier barcode will be invalidated. Simply use the FamiPort or Loppi terminal again and follow Steps 1 through 6 to print a fresh ticket.
Can I pay with credit card or IC card at the convenience store? +
Most convenience store utility payments (Smart Pit / 収納代行) only accept Cash (現金). Please ensure you have sufficient cash on hand when visiting the store.

Need Assistance with Bill Payment?

Our multilingual customer care team is available to assist you in English, Vietnamese, and Japanese.

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