Privacy Policy

C.T.S Co., Ltd. deeply recognizes that customers' personal information constitutes an essential part of their privacy in the course of executing call center and direct sales business. When handling personal information in business operations, we shall establish internal regulations for the protection of personal information, adhere to related laws, and build an organizational system to ensure its proper protection, thereby respecting our customers and meeting their expectations and trust placed in us.

We specify the purpose of using personal information within the scope of our business activities and acquire, use, and provide such information fairly and appropriately only to the extent necessary to achieve those purposes. We also take necessary measures to ensure that personally identifiable information is not used for purposes other than those intended.

We shall comply with laws relating to personal information, guidelines established by the government, other norms, and social order, striving to protect personal information appropriately.

We recognize the risks of unauthorized access, loss, destruction, alteration, and leakage concerning the personal information we handle and implement reasonable safety measures, taking appropriate corrective actions if any issues arise.

When inquiries regarding disclosure, correction, suspension of use, or complaints concerning the handled personal information are made by the individual, we shall respond appropriately.

We organize management regulations and structures concerning personal information protection, ensure thorough implementation by all employees, regularly review them, and work on continuous improvements. Additionally, when internal audits, examples of security incidents in the market, or requests from customers indicate the necessity for improvements, we shall promptly take corrective actions.

Please be aware that we may acquire access information to provide better services on our website. This practice does not aim to identify individual customers.

C.T.S Co., Ltd.

Representative Director: Tao Suzuki

Phone: 048-278-4612

Email: info@cts-world.jp